Help Out Behind The Scenes

Office Volunteer Duties and Responsibilities summary


  1.  Answers telephones, routes call, takes messages, and provides general information; greets and directs visitors; answers routine inquiries; maintains log of inquiries as required.
  2.  Opens and routes incoming mail; distributes correspondence and other material to department staff/faculty.
  3.  Performs a variety of routine assignments as appropriate to the position; may operate a personal computer to draft basic correspondence, enter data, and print letters, labels, reports, and/or other materials; types and mails form letters.
  4.  Copies and/or duplicates materials as requested; may oversee day-to-day operation of copy machine; may prepare and transmit facsimiles for the unit.
  5.  Establishes, maintains, processes, and/or updates files, records, and/or other documents.
  6.  May order, stock, and distribute office supplies.
  7.  May run various routine errands, as required, for the unit/department. 

Knowledge, Skills and Abilities Required:

  1.  Records maintenance skills.
  2.  Ability to maintain calendars and schedule appointments.
  3.  Ability to understand and follow specific instructions and procedures.
  4.  Ability to prepare and print routine correspondence, labels, and/or other basic written material.
  5.  Word processing and/or data entry skills.
  6.  Skill in the use of operating basic office equipment.
  7.  Receptionist skills.


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